Voices: The Multi-rater 360 Feedback System

by Lominger's Global Survey Center

Lominger VOICES® 360º Feedback System is a Web-enabled 360° feedback system that provides access to the LEADERSHIP ARCHITECT® Library of 67 Competencies, 19 Career Stallers and Stoppers, 26 Clusters and 8 Factors, 7 International Focus Areas, 10 Universal Performance Dimensions, and 356 Behavioral Aspects. You may also use your own items.

VOICES® is designed to be a best practice application where anonymity and data security are a must.

A competency is a measurable characteristic of a person related to success at work. It can be a skill, an attribute, or an attitude. As people are complex, the characteristics that describe their behavior are many and varied. When creating the Competency Library, founders Bob Eichinger and Mike Lombardo asked two questions. The first was "Do we know people who have one of the competencies and not the other?" The second question they asked was "Would we develop these things the same way?" When these questions were answered with "yes," seemingly similar items were made separate competencies. This resulted in a Library of 67 Competencies with different behavioral descriptions as well as development tips and remedies for each.

Features and benefits of the VOICES® online system:
* Simplified survey event setup
* Fully customizable use any combination of Lominger's or your own items
* Three possible rating questions for VOICES®: Skill, Importance, Overuse
* Optional pre-coding of rater relationships
* Customizable automatic email invitations to learners and raters
* Customizable follow-up email reminders to raters who haven't completed a pending survey
* Visual feedback to raters as they complete the survey to help them see the distribution (spread) of their ratings to encourage full use of the scale
* Easy administration authorized system users can enter the survey system from any PC with Internet access
* Up to 19 selectable report sections-including Skill-Importance Matrix Report.
* Report selections and sequence can be customized for each learner.
For best results, The Voices 360 is debriefed on an individual basis. Each participant and leader will spend a half day one on one with a Certified Executive coach who is a licensed Lominger Global Survey Center Administrator.

The debrief will include a fully personalized and confidential walk through of their report identifying their leadership competencies as they relate to their daily work life at PCF. Coaching around perceptions of others and business strategies to better align with organizational benchmarks will be the main focal point of the debrief. Building stronger leadership effectiveness will be the end result.